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FAQS

HOW MANY SESSIONS WILL I NEED?

The number of sessions required will depend on your individual needs. Therapy may be short term (3-6 sessions) or longer-term (12+ sessions). Sessions may be set weekly, fortnightly or monthly. We will discuss what is right for you during your first few sessions.

DO I HAVE TO HAVE A REFERRAL FROM A DOCTOR?

You can self refer to psychology without a doctors referral but you won't be able to claim a Medicare rebate. Some private health funds will pay a rebate even if you don't have a doctor's referral. However, each health fund is different, so please check the terms of your health fund before attending. You cannot claim both Medicare and private health against the same session invoice.

HOW DO I GET A MEDICARE REBATE?

If you have a Mental Health Care Plan from your GP or a referral from a Psychiatrist then you may be eligible to claim a Medicare rebate. You may be eligible for up to 10 psychology sessions per year (from Jan to Dec). The rebate is currently $141.85 (from 1st July 2024) for the standard session duration. When you pay your invoice your claim will be sent to Medicare and you should receive your rebate to your nominated account within 48 hours.

CAN I VERIFY YOUR QUALIFICATIONS?

Yes absolutely. Ahpra is the Australian Health Practitioner Regulation Agency. "Psychologist" is a restricted title. Anybody who says they are a psychologist should be registered with Ahpra. You can check the Register of Practitioners on the Ahpra website. www.ahpra.gov.au

A Clinical Psychologist requires an endorsement for the Area of Practice - Clinical Psychology.

WHAT IF WE DON'T CLICK OR I WANT TO STOP THERAPY?

Your therapy is for you and it's important that you feel you are getting what you need. I will do my best to tailor therapy to your specific requirements. Your feedback is always welcome, 
appreciated, and any concerns will be addressed. If you decide I'm not the right psychologist for you then either myself or your GP can help you to find an alternative. Sometimes people do need to stop therapy or take a therapy break and then resume when they can.

WHERE CAN I PARK?

HOW DO I BOOK A SESSION WITH YOU?

If you are a new client and would like to book a session with me, please call 0455 298 274 or send me an email at admin@connectthedotspsychology.com. Please let me know what you would like to address in therapy so I can let you know what the next steps will be. 

Connect The Dots Psychology

Suite 71, Level 6, Silverton Place, 

101 Wickham Tce, Spring Hill, QLD 4000

P 0455 298 274 

E admin@connectthedotspsychology.com

Referrers: Medical-Objects is preferred. Provider number 5581385B

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Opening Hours

Mon.  10.30 am - 7.00 pm

Tues.   9.00 am - 4.30 pm
Wed.   9.00 am - 4.30 pm
Thur.   9.00 am - 4.30 pm

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